Shipping Policy of Amma Naturals
Contact & Company Details
- Company: Amma Naturals (Naveen Raja R)
- Address: Mariyamman Kovil Street, Parindhal, Ulundurpet Taluk, Kallakuruchi District, Vriddhachalam – 606305, Tamil Nadu, India
- Email: ammanaturals.in@gmail.com
- Phone: +91 6361 831 857
1. Order Processing Time
- All orders placed on our website are processed within 1–3 business days (excluding weekends and public holidays).
- Once the order is ready and dispatched, you will receive a confirmation email or SMS.
2. Shipping Methods & Delivery Estimates
| Shipping Method | Estimated Delivery Time* | Shipping Charge / Cost |
|---|---|---|
| Standard Shipping (Domestic – within India) | 4–7 business days after dispatch | ₹ [Insert charge / or “Free above X order value”] |
| Express Shipping (if you offer) | 2–4 business days after dispatch | ₹ [Insert charge] |
* Delivery time is an estimate. Actual delivery may vary depending on location, courier delays, weather, or other unforeseen circumstances.
3. Shipping Zones / Areas Covered
- We currently ship to all states and union territories across India.
- If you are ordering from a remote or PIN code–restricted area, please contact us before placing the order.
4. Order Tracking & Notifications
- Once your order is dispatched, we will send you a tracking number via email/SMS.
- You can track your shipment using the courier partner’s website or tracking portal.
- If there is any delay or issue, we will notify you via the contact details provided.
5. Delivery & Acceptance Conditions
- Please ensure the delivery address you provide is correct and complete.
- On delivery, inspect the package carefully. If the parcel is damaged or tampered with, you may refuse to accept it. Then immediately contact us at the email/phone listed above.
6. Lost, Damaged or Missing Items
- If your package is lost in transit or arrives damaged, please contact us immediately.
- Provide order number, photos (if damaged), and a brief description of the issue.
- We will work with the courier or offer a replacement / refund, as per our return & refund policy.
7. International Shipping (If Applicable)
- At present, Amma Naturals ships only within India.
- We do not offer international shipping.
8. Returns and Exchanges
- For information about returns, refunds or exchanges, please refer to our Return & Refund Policy (link this page if available).
- Returns, if accepted, must meet the condition stated in that policy (unused, unopened, original packaging, etc.).
9. Policy Updates
- This shipping policy may be updated from time to time.
- The “Last Updated” date will be shown at the top of the policy page.
- Continued ordering from our website implies acceptance of the latest policy.
10. Contact Us
If you have any questions or concerns about shipping, please contact us at:
- Email: ammanaturals.in@gmail.com
- Phone: +91 6361 831 857